About the program
Connecting Louisiana Medicaid with solutions to ensure effective member engagement and communication to support eligibility and enrollment.
The Louisiana Department of Health partnered with Adaptation Health on the Louisiana Medicaid Innovation Challenge. This Challenge supported the Medicaid program by identifying market-ready solutions to engage members through the appropriate use of technology.
The Challenge was a multi-month project engaging constituents, stakeholders, and the state’s Medicaid Leadership, to address improved communication and engagement solutions to support effective Medicaid eligibility and enrollment. These engagement and communication processes are vital components in establishing effective access to coverage and in turn access to care and services. It is critical that Medicaid's online eligibility system achieves the right programmatic balance in facilitating effective enrollment and this requires additional innovative solutions to reach individuals in the right way and at the right time.
The Challenge culminated with a virtual showcase featuring the companies invited to present their innovative solutions to Louisiana Medicaid and its MCO leadership. See the recordings here.
To learn more, or if you have any questions, please connect with us.
The Showcase started with a panel featuring the following experts and was moderated by Jen Katzman, Medicaid Deputy Director - Policy, Waivers, and Public Affairs Division at the Louisiana Department of Health
Earl “Nupsius” Benjamin-Robinson, Dr.H.Sc
Deputy Director of Community Partnerships & Health Equity Leadership at the Louisiana Department of Health